How to Use L.R. Track (F12 Shortcut) for Shipment Tracking in ecount ERP

Last updated Jun 26, 2026

πŸ” L.R. Track

πŸ“‹ Overview

L.R. Track is a powerful tracking and enquiry screen that provides the complete lifecycle of a single L.R. (Lorry Receipt) or transport booking in one place. Instead of opening multiple reports and vouchers, you can instantly view the current status, movement history, financial transactions, delivery information, uploaded documents, and related vouchers.

This screen is especially useful for customer support teams, transport operators, branch managers, and administrators who need to quickly answer customer queries such as:

  • πŸ“ Where are my goods?
  • 🚚 Has the shipment been dispatched?
  • 🏒 Has it reached the destination branch?
  • βœ… Is the delivery completed?
  • 🧾 Has the bill been generated?
  • πŸ’° Has the payment been received?

Since L.R. Track can be opened using the F12 shortcut from anywhere in the software, it becomes the fastest way to trace any booking.

🎯 Purpose of L.R. Track

The L.R. Track screen allows users to:

  • πŸ” Track the complete movement of an L.R.
  • πŸ“Š View current delivery status.
  • 🏒 Check branch movement history.
  • πŸ“¦ Verify memo dispatch and memo receipt.
  • 🧾 View billing information.
  • πŸ’° Check payment status.
  • πŸ“„ View uploaded POD images.
  • πŸš› Track transporter and vehicle details.
  • πŸ“‹ View related vouchers from one screen.
  • ⚑ Resolve customer enquiries quickly.

πŸ”Ž Search Options

The upper section provides multiple search options to locate a booking quickly.

You can search using:

  • πŸ“„ L.R. / G.R. / Bilty Number
  • 🚚 Delivery Number
  • πŸ“¦ Memo Number
  • 🧾 Party Invoice Number
  • πŸš› Truck Number
  • πŸ‘€ Party Name
  • πŸ“‘ Sales Bill Number
  • πŸ“‹ Freight Memo Number
  • πŸš› Transporter
  • 🚚 Memo Transporter

This flexibility allows users to find a shipment even if the L.R. number is not available.

πŸ“¦ Shipment Information

Once an L.R. is selected, the software displays the complete booking information.

Typical details include:

  • πŸ“¦ Delivery Type
  • πŸ“‹ L.R. Type
  • πŸ’° Freight Type
  • πŸ’² Discount
  • πŸ’Ž Goods Value
  • πŸ†” Booking ID
  • πŸ“Š Current Status

It also displays:

  • πŸ‘€ Consignor
  • πŸ‘₯ Consignee
  • πŸ“¬ Receiver
  • 🏒 Bill Party
  • πŸ™οΈ From City
  • πŸ“ Destination City
  • πŸš› Truck Number
  • πŸ‘¨ Driver Name
  • 🚚 Transporter
  • πŸš› Memo Transport Vehicle
  • 🏒 Branch
  • πŸ“„ Invoice Number
  • πŸ“… Unloading Date

This gives a complete overview of the shipment without opening multiple screens.

πŸ“Š Current Shipment Status

The top-right corner displays the current shipment status.

Examples include:

  • βœ… Booked
  • 🚚 In Transit
  • πŸ“¦ Memo Dispatched
  • 🏒 Memo Received
  • πŸš› Out For Delivery
  • πŸ“¬ Delivered
  • ❌ Cancelled

This helps users instantly identify the current stage of the shipment.

πŸ“¦ Goods Details

The Goods Details section displays the booked articles.

Typical information includes:

  • 🎁 Packaging
  • πŸ“ Description
  • πŸ“¦ Article Quantity
  • βš–οΈ Weight

This helps verify the goods associated with the selected L.R.

πŸ“‹ Voucher Tracking

One of the biggest advantages of the L.R. Track screen is that it displays every voucher related to the shipment.

Examples include:

  • πŸ“ L.R. Entry
  • βœ… Delivery Entry
  • πŸ“„ POD Entry
  • 🧾 Sales Bill
  • πŸ“‹ Freight Memo

Each voucher displays:

  • πŸ”’ Voucher Number
  • πŸ“… Date
  • 🏒 Branch
  • πŸ‘€ User
  • πŸ’° Freight Amount

Users can quickly identify which transactions have already been completed.

πŸ“¦ Memo History

The Memo section shows all transportation memos related to the shipment.

Information includes:

  • πŸ“„ Memo Number
  • πŸ“… Memo Date
  • πŸš› Truck Number
  • 🏒 Branch
  • 🏒 Destination Branch
  • πŸ“ Destination City
  • 🀝 Agent
  • πŸ‘€ User

This provides the complete dispatch history of the goods.

πŸ“₯ Memo Receive History

If the shipment has been received at another branch, the Memo Receive section displays:

  • πŸ”’ Receive Number
  • πŸ“… Receive Date
  • πŸš› Receiving Truck
  • 🏒 Receiving Branch
  • 🏒 Dispatch Branch
  • πŸ‘€ User
  • 🏭 Godown

This confirms that the shipment has successfully reached the destination branch.

πŸ’° Payment Details

The Payment Details section provides complete financial information related to the shipment.

It can display:

  • 🧾 Sales Bill
  • πŸ’΅ Receipt Voucher
  • πŸ’³ Payment Voucher
  • πŸ“‰ Debit Account
  • πŸ“ˆ Credit Account
  • πŸ’° Amount
  • πŸ“‹ Voucher Type
  • 🏒 Branch

This allows users to verify whether payment has been received or is still pending.

🚚 Delivery Information

Additional delivery information can also be maintained, including:

  • πŸ“ Delivery Location
  • πŸ“ Delivery Note
  • πŸ’¬ Delivery Message
  • πŸ“Š Extra Status
  • πŸ’¬ Customer Remarks

These details help customer support teams answer delivery-related enquiries.

πŸ“„ POD (Proof of Delivery)

If a POD image has been uploaded, it is displayed directly in the L.R. Track screen.

Users can quickly verify:

  • βœ… Delivery Proof
  • ✍️ Signed POD
  • πŸ“„ Delivery Document
  • πŸ–ΌοΈ Uploaded Images

This eliminates the need to search for physical documents.

🌐 Client L.R. Track

If enabled, the system also provides a Client L.R. Track option.

This allows transport companies to share tracking information with customers, enabling them to check the current status of their shipment without contacting customer support.

πŸ”„ Workflow

A typical tracking process is:

  1. ⌨️ Press F12 from anywhere in the software.
  2. πŸ” Select the search type.
  3. ✏️ Enter the L.R. Number or another reference number.
  4. ▢️ Click Go.
  5. πŸ“¦ Review the shipment information.
  6. πŸ“Š Check the current status.
  7. πŸ“‹ View memo history.
  8. 🚚 Verify delivery details.
  9. πŸ’° Review billing and payment information.
  10. πŸ“„ Open POD images if available.

✨ Benefits

Using the L.R. Track screen provides several advantages:

  • βœ… Instant shipment tracking from one screen.
  • βœ… Accessible using the F12 shortcut from anywhere in the software.
  • βœ… Complete booking-to-delivery history.
  • βœ… Displays all related vouchers.
  • βœ… Shows memo dispatch and receipt history.
  • βœ… Displays billing and payment status.
  • βœ… Supports POD image viewing.
  • βœ… Reduces customer support response time.
  • βœ… Eliminates the need to open multiple reports.
  • βœ… Provides complete audit and tracking information.

βœ… Best Practices

  • ⌨️ Use the F12 shortcut for quick customer enquiries.
  • πŸ” Search by L.R. Number whenever possible for the fastest results.
  • πŸ“Š Verify the shipment status before responding to customers.
  • πŸ“₯ Check Memo Receive status before confirming goods arrival.
  • πŸ’° Review payment details before discussing outstanding balances.
  • πŸ“„ Upload POD images promptly after delivery to keep tracking information complete.
  • πŸ” Use the tracking history to resolve shipment disputes quickly.

πŸ“Œ Summary

The L.R. Track screen is a centralized shipment enquiry and tracking module that provides the complete lifecycle of an L.R. from booking to final delivery. With a single search, users can view booking information, shipment status, memo movement, branch transfers, billing, payments, delivery records, Proof of Delivery (POD), and related vouchers. Accessible through the F12 shortcut from anywhere in the software, it enables transport companies to answer customer enquiries instantly, monitor shipment progress, and maintain complete operational transparency.

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