π L.R. Track
π Overview
L.R. Track is a powerful tracking and enquiry screen that provides the complete lifecycle of a single L.R. (Lorry Receipt) or transport booking in one place. Instead of opening multiple reports and vouchers, you can instantly view the current status, movement history, financial transactions, delivery information, uploaded documents, and related vouchers.
This screen is especially useful for customer support teams, transport operators, branch managers, and administrators who need to quickly answer customer queries such as:
- π Where are my goods?
- π Has the shipment been dispatched?
- π’ Has it reached the destination branch?
- β Is the delivery completed?
- π§Ύ Has the bill been generated?
- π° Has the payment been received?
Since L.R. Track can be opened using the F12 shortcut from anywhere in the software, it becomes the fastest way to trace any booking.
π― Purpose of L.R. Track
The L.R. Track screen allows users to:
- π Track the complete movement of an L.R.
- π View current delivery status.
- π’ Check branch movement history.
- π¦ Verify memo dispatch and memo receipt.
- π§Ύ View billing information.
- π° Check payment status.
- π View uploaded POD images.
- π Track transporter and vehicle details.
- π View related vouchers from one screen.
- β‘ Resolve customer enquiries quickly.
π Search Options
The upper section provides multiple search options to locate a booking quickly.
You can search using:
- π L.R. / G.R. / Bilty Number
- π Delivery Number
- π¦ Memo Number
- π§Ύ Party Invoice Number
- π Truck Number
- π€ Party Name
- π Sales Bill Number
- π Freight Memo Number
- π Transporter
- π Memo Transporter
This flexibility allows users to find a shipment even if the L.R. number is not available.
π¦ Shipment Information
Once an L.R. is selected, the software displays the complete booking information.
Typical details include:
- π¦ Delivery Type
- π L.R. Type
- π° Freight Type
- π² Discount
- π Goods Value
- π Booking ID
- π Current Status
It also displays:
- π€ Consignor
- π₯ Consignee
- π¬ Receiver
- π’ Bill Party
- ποΈ From City
- π Destination City
- π Truck Number
- π¨ Driver Name
- π Transporter
- π Memo Transport Vehicle
- π’ Branch
- π Invoice Number
- π Unloading Date
This gives a complete overview of the shipment without opening multiple screens.
π Current Shipment Status
The top-right corner displays the current shipment status.
Examples include:
- β Booked
- π In Transit
- π¦ Memo Dispatched
- π’ Memo Received
- π Out For Delivery
- π¬ Delivered
- β Cancelled
This helps users instantly identify the current stage of the shipment.
π¦ Goods Details
The Goods Details section displays the booked articles.
Typical information includes:
- π Packaging
- π Description
- π¦ Article Quantity
- βοΈ Weight
This helps verify the goods associated with the selected L.R.
π Voucher Tracking
One of the biggest advantages of the L.R. Track screen is that it displays every voucher related to the shipment.
Examples include:
- π L.R. Entry
- β Delivery Entry
- π POD Entry
- π§Ύ Sales Bill
- π Freight Memo
Each voucher displays:
- π’ Voucher Number
- π Date
- π’ Branch
- π€ User
- π° Freight Amount
Users can quickly identify which transactions have already been completed.
π¦ Memo History
The Memo section shows all transportation memos related to the shipment.
Information includes:
- π Memo Number
- π Memo Date
- π Truck Number
- π’ Branch
- π’ Destination Branch
- π Destination City
- π€ Agent
- π€ User
This provides the complete dispatch history of the goods.
π₯ Memo Receive History
If the shipment has been received at another branch, the Memo Receive section displays:
- π’ Receive Number
- π Receive Date
- π Receiving Truck
- π’ Receiving Branch
- π’ Dispatch Branch
- π€ User
- π Godown
This confirms that the shipment has successfully reached the destination branch.
π° Payment Details
The Payment Details section provides complete financial information related to the shipment.
It can display:
- π§Ύ Sales Bill
- π΅ Receipt Voucher
- π³ Payment Voucher
- π Debit Account
- π Credit Account
- π° Amount
- π Voucher Type
- π’ Branch
This allows users to verify whether payment has been received or is still pending.
π Delivery Information
Additional delivery information can also be maintained, including:
- π Delivery Location
- π Delivery Note
- π¬ Delivery Message
- π Extra Status
- π¬ Customer Remarks
These details help customer support teams answer delivery-related enquiries.
π POD (Proof of Delivery)
If a POD image has been uploaded, it is displayed directly in the L.R. Track screen.
Users can quickly verify:
- β Delivery Proof
- βοΈ Signed POD
- π Delivery Document
- πΌοΈ Uploaded Images
This eliminates the need to search for physical documents.
π Client L.R. Track
If enabled, the system also provides a Client L.R. Track option.
This allows transport companies to share tracking information with customers, enabling them to check the current status of their shipment without contacting customer support.
π Workflow
A typical tracking process is:
- β¨οΈ Press F12 from anywhere in the software.
- π Select the search type.
- βοΈ Enter the L.R. Number or another reference number.
- βΆοΈ Click Go.
- π¦ Review the shipment information.
- π Check the current status.
- π View memo history.
- π Verify delivery details.
- π° Review billing and payment information.
- π Open POD images if available.
β¨ Benefits
Using the L.R. Track screen provides several advantages:
- β Instant shipment tracking from one screen.
- β Accessible using the F12 shortcut from anywhere in the software.
- β Complete booking-to-delivery history.
- β Displays all related vouchers.
- β Shows memo dispatch and receipt history.
- β Displays billing and payment status.
- β Supports POD image viewing.
- β Reduces customer support response time.
- β Eliminates the need to open multiple reports.
- β Provides complete audit and tracking information.
β Best Practices
- β¨οΈ Use the F12 shortcut for quick customer enquiries.
- π Search by L.R. Number whenever possible for the fastest results.
- π Verify the shipment status before responding to customers.
- π₯ Check Memo Receive status before confirming goods arrival.
- π° Review payment details before discussing outstanding balances.
- π Upload POD images promptly after delivery to keep tracking information complete.
- π Use the tracking history to resolve shipment disputes quickly.
π Summary
The L.R. Track screen is a centralized shipment enquiry and tracking module that provides the complete lifecycle of an L.R. from booking to final delivery. With a single search, users can view booking information, shipment status, memo movement, branch transfers, billing, payments, delivery records, Proof of Delivery (POD), and related vouchers. Accessible through the F12 shortcut from anywhere in the software, it enables transport companies to answer customer enquiries instantly, monitor shipment progress, and maintain complete operational transparency.