Frequently asked questions
96 FAQs
This issue usually occurs because of the Billing Freight By Option setup.
By default, Paid and To Pay freight types may not appear in the Sales Invoice. Only TBB freight bookings are considered unless the required freight types are enabled in the company setup.
To verify and update the setup:
-
Go to Menu → Setup → Company Setup.
-
Open the Trans tab.
-
Locate Billing Freight By Option.
-
Select the appropriate option based on your billing requirement. Available options include:
-
TBB, Consignee, Consignor
-
To Pay, Paid, TBB, Consignee, Consignor
-
Paid, TBB, Consignee, Consignor
-
(Choose the option that includes the required freight types.)
-
Note:
If the L.R. has a Freight By value that is not included in the selected Billing Freight By Option, it will not appear in the Sales Invoice and will not be displayed in the Pending Bill List.
View full article: How to Create a Sales Bill From LR in ecount for Transport Companies
In Menu Management, modify the Parent field to move the menu under a different section and adjust the Sr. No. value to set its order; then save.
View full article: eCount Menu Management: Rename, Reorder, and Set Shortcut Keys
Open Utility → System Utility → Menu Management, select the menu you want to rename, edit the Header field with the new name, and save the changes.
View full article: eCount Menu Management: Rename, Reorder, and Set Shortcut Keys
Got Menu => Setup => Comapny Setup => Advanced Tab
Print Zero Amount in Expanse - enable that help to print zero Expance & Tax in Vouchers like Sales Invoice, Purchase
Enable the above setup then it works
Set the Center field for the branch in Branch Master; LR Entry automatically fills in that center when the branch is selected.
View full article: Branch Master: Set Default City and Center for LR Entry in ecount
Set the City field for the branch in Branch Master; LR Entry automatically uses that city as the From City.
View full article: Branch Master: Set Default City and Center for LR Entry in ecount
- Open Menu → Setup → Company Setup → Trans Tab.
- Locate “Billing Freight By Option” and select “To Pay” from the dropdown.
- Save the setting.
- When entering a LR or creating a sales bill, the system will use the To Pay freight mode, allowing you to generate the required sales bill.
The Product field is optional and only a free‑text description; you can leave it blank or enter any text without needing a product master.
View full article: How to Record GST Input Tax Credit with GST Expense Entry in ecount
Choose Menu → MIS Reports → Last Transaction → Party Last Transaction. The report lists the most recent transaction for every customer and supplier in a single view.
View full article: eCount Advanced MIS Reports – Sales, Purchase, Collection & Transaction Analytics
Open Menu → MIS Reports → Sales Itemwise → Productwise Sales Summary for overall quantity and value, then use Product Month Wise or Product Year Wise to view performance trends.
View full article: eCount Advanced MIS Reports – Sales, Purchase, Collection & Transaction Analytics